Program Assistant – Restart Your Career (RYC)

Program Assistant – Restart Your Career (RYC)

Job Information:

Location: Edmonton

Part Time/Full Time: Full Time

Temporary/Permanent: Permanent

Hours of Work: 35 hours/ week

Salary Range: $35,000- $40,000 annually

Deadline for Submission: March 2, 2023

EmployAbilities Restart Your Career (RYC) Program is currently looking to fill a Program Assistant position. This position is based out of the Edmonton office and will require the individual to work in person.

Under the direction of the Program Supervisor, the Program Assistant is responsible for program administration (35% of time) and computer support (65% of time) for the RYC Program.

Key Responsibilities:

  • Assist the Case Managers with inquiries follow-ups, eligibility checks such as Employment Insurance (EI), and other related activities
  • Assisting potential participants with submission of their online applications to MyAlberta Digital ID (MADI), as well as to Foundational Learning

  • Monitor participant attendance and advise Case Managers of attendance issues in a timely manner

  • Provide support to the Case Managers and the Computer Facilitator with the delivery of program curriculum, as needed

  • Under the direction of the Case Managers and the Computer Facilitator, provide one-to-one supports to participants

  • Coordinate and support presentation/training sessions offered by external instructors and guests

  • Assist clients with technology needs in both training components, as requested

  • Assist in the coordination of special events (taking photos for annual reports, training activities, set up for potlucks, etc.)

  • Create and maintain up-to-date and accurate files, reports and related documentation such as transcripts, completion certificates, participants IDs, etc.

  • Take minutes during team meetings and distribute completed minutes to team members

  • Develop other reports as requested by the Program Supervisor/Case Manager/Computer Facilitator

  • Perform other related duties as required


  • Proficiency with Microsoft Office Suite and Google software
  • High School Diploma with some post-secondary education in a related field
  • Experience with trouble shooting technical computer issues is an asset
  • Understanding of adults with barriers facilitation techniques & learning styles is an asset

Successful applicants will be required to undergo a criminal record check, including vulnerable sector check.

Why Join the Team

We offer an exciting and challenging work environment, as well as a company culture that values collaboration, innovation, inclusion, compassion, and integrity.

We provide an inclusive workplace with a highly engaged team that collaborates, supports, recognizes, and celebrates each others’ differences.

What Our Employees Have to Say

“I love my job and seeing how big of a difference we can make in people’s lives. I also am really thankful to have coworkers that genuinely care about one another and support each other.”

“Not only does EmployAbilities have good values, it demonstrates those values to clients and staff. It is the best environment that I have worked in, where my input is valued and all people are respected. EmployAbilities walks the talk.”

“I am finally doing what I have always wanted to do as a career. I love the fact I am helping change people’s lives one person at a time.”

“I love EmployAbilities, I’ve been here a long time because I still get excited when I tell people about EmployAbilities. I feel awesome about the work we do.”

How to Apply

Please submit your complete resume and cover letter to: Jackie Nguy at In the subject line, indicate Program Assistant.

We thank all applicants for their interest. All applications will be reviewed. Only individuals selected for interviews will be contacted.

EmployAbilities is an equal opportunity employer, and we are committed to increasing diversity and inclusion in our workforce and in our organizational practices. We encourage candidates of all backgrounds and experiences to apply.

If you require accommodations at any time during the recruitment phase include that information in your application.

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Please note - this is a job application for work with EmployAbilities. If you're looking for work elsewhere or want information about one of our programs, visit the "Looking for Work" section of the website.

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