Crystal was referred to Lakeland Employment Services in October 2022. She had fled an abusive marriage with two children, had no childcare, and struggled with low self-esteem. Crystal worked with the facilitator on her self-esteem, updated her resume, worked on interview skills, and attended job club workshops. She was motivated to get back to work and have a normal life again.

Crystal found private childcare and, in February 2023, gained part-time employment with Stepping Stones as a front-line worker helping others in need. Barely one month later in March 2023 Crystal was promoted to a full-time position as a Crisis Intervention Worker. On her 90 day follow-up Crystal said she was very happy and doing well.