When interviewing a person using a mobility aid such as crutches, a cane or a wheelchair always keep them within reach. Be aware that a person who use wheelchairs may choose to transfer themselves out of their wheelchair into an office chair for the interview. When speaking to a person in a wheelchair or on crutches for more than a few minutes, sit in a chair. Place yourself at the person’s eye level to facilitate conversation.
When interviewing a person that has hearing loss, attract the individual’s attention by lightly touching him or her on the shoulder. If the person lip reads, look directly at him or her and speak clearly at a normal pace. Do not exaggerate lip movements or shout. Speak expressively because the person will rely on facial expressions, gestures and eye contact. Shouting does not help and may be detrimental. You can also use brief written notes to communicate if necessary.
Interpreters can facilitate communications. They should not be consulted or regarded as a reference for the interviewee. Speak directly to the person being interviewed, not interpreter. An interpreter will usually sit beside the interviewer and across from the person with the disability.
When interviewing a person that is visually impaired, identify yourself and anyone else who is present when greeting them. Let the person know if you move, need to end the conversation, or if someone else leaves or enters the room. If you offer assistance, wait until your offer is acknowledged. Then listen or ask for instruction.
When interviewing a person with a speech impairment, remember to be patient and allow the individual to complete what he or she is saying without interruption. If you do not understand what has been said, ask the person to repeat him or her self. Or rephrase what you have just said. Remember never to pretend to understand if you have not. Lastly, remember never to raise your voice. Most people who are speech impaired can hear and comprehend.
If you need more information or help in hiring people with disabilities please contact us at (780) 423-4106.